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Help Desk

The Help Desk (011-42375923) of IT Cell is operational on all working days from 9:30 A.M. to 06:00 P.M.



For retrieving user id and/ or updating profile details, please email (from the registered email address) at srscitdpcc[dot]delhi[at]nic[dot]in along with following:

  1. Name and address of Unit.
  2. Official email address to be registered.
  3. Earlier issued Enquiry Counter No./Consent No./Authorization No/ Payment receipt.
  4. Industrial Unit/HCF Pan Card Copy.
  5. Authorised person Aadhar Card Copy.
  6. Mobile Number of applicant/authorised signatory.


User manuals for 7 services on DPCC:  

1 Consent to Establish under the Air (Prevention and Control of Pollution) Act, 1981) & Water (Prevention and Control of Pollution) Act, 1974.  Click here for the list of Document Required
2 Consent to Operate under the Air (Prevention and Control of Pollution) Act, 1981) & Water Act (Prevention and Control of Pollution) Act, 1974. Click here for the list of Document Required
3 Authorization under Bio-Medical Waste Management (Management and Handling) Rules, 2016. Click here for the list of Document Required
4 Authorization under Solid Waste Management (processing, recycling, treatment, and disposal of solid waste) Rules, 2016. (Click here for the list of Document Required
5 Authorization under Construction and Demolition Waste Management (Management and Handling) Rules, 2016. Click here for the list of Document Required
6 Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016. Click here for the list of Document Required
7 Authorization for import of Ferrous & non-ferrous scrap under Hazardous and Other Wastes (Management and Transboundary Movement) Rules, 2016. Click here for the list of Document Required


For retrieving the password , please Click_here:


For any queries related to the transaction or payment details issues while filling online application, please contact IT cell Help Desk Number 011-42375923, and E-mail: srscitdpcc[dot]delhi[at]nic[dot]in

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